Xiang Hui FashionClothing (brand)
SSM REGISTERED COMPANY (JM0759524-P)
We have more than 8 years experience in this industry <3
Xiang Hui Fashion is an online women fashion store. We provide a wide variety of the latest women fashion at low prices, weekly new arrivals update, fast delivery service & friendly customer service.
Thanks for shopping with us
All orders are checked for defects before shipment. In an unfortunate case which you receive an unsatisfactory item, please contact us at us within 7 days of receipt with your order number, product code, name, address and reason for return/exchange. All other cases will only be eligible for a one-for-one exchange.
Kindly note that the apparels are to be hand wash by itself if it comes with sequins, beads, pearls, tangling accesories as it may damage other apparels during the wash.
Please note that the items are free-size in general, unless otherwise stated in a specific size. Customers are encouraged to e-mail us for enquiry or check the respective measurements for each area before confirming you can fit in the item.
Sizing issue such as cannot fit in, too big or too tight or too short or long does not extend to any form of return nor exchange. Strictly no exchange for reasons relating to size is not what you should expect or should be able to fit in when it is smaller or bigger than it is perceived.
Measurements stated may vary 1-3cmas items are mass produced. In such cases, it will not be considered a defect and no exchanges will be carried out.
Quality and material issues are subjective and we do not promise 100% similarity of depicted items as the actual item. Please e-mail us before purchase to reaasure your doubts. Generally, our illustrated items are 85% similar to the actual item.
What is an unsatisfactory item?
- Item in the wrong colour or size.
- Item with manufacturing defect.
- Wrong item that was not in order.
- The item is your responsibility until it is returned us. It must be returned to us in its original condition.
- The cost of returning the item to us is your responsibility.
- The item must be returned to us within 7 days of receipt.
- An item in a colour or size cannot fit (too short, too long, too tight or too loose etc) that is not up to your expectation is not considered a ‘wrong item’. Material and quality issues are not considered defects and is subjective.
- A manufacturing defect does not include stray threads or removable dirt.
- If the defect is found to be inflicted after we have delivered the item, we will not be able to issue a refund or exchange. (e.g after washing the item or wearing the item and/or has obtained stains from elsewhere or damaged after washing with other apparels)