Cheeky Houz

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About Welcome to CheekyHouz an online boutique store that sells good quality baby and kids goods.
We sell READY STOCKS!
order@cheekyhouz.com
Description Dear Customers,

Please read through the terms and conditions below before you place an order with Cheeky Houz.

By placing an order you are offering to purchase goods/items on and subject to the following terms

and conditions. All orders are subject to availability and confirmation.

♥ HOW TO PLACE AN ORDER ♥

You may (I) Drop us an email at order@cheekyhouz.com or (II) Send us a Personal Message (“PM”) via Facebook with the following details:

Name:
Shipping Address:
Contact Number:
Email Address:

Item Code:
Item Size:
Item Color:
Item Price:
Item Quantity:

*You undertake that all details you provide to us for the purpose of purchasing the item(s) from us will be correct and that when your order is accepted and processed by us, payment will be made in full.

Cheeky Houz will rely on the details given for confirmation and shipping purposes.

*Once order received with complete details, Cheeky Houz will advise stock availability and revert with order confirmation.

*You may proceed with payment upon receiving order confirmation and total amount payable from Cheeky Houz.

The email confirmation will only be an acknowledgement and will not constitute acceptance of your order.

A contract between us for the purchase of the goods/items will not be formed until your payment has been approved by us.

Please ensure that before you process your order and payment, you shall conduct a quick check to confirm that everything is in order and to your satisfaction.

♥ HOW TO MAKE PAYMENT ♥

Direct Bank Deposit (For Malaysia Customers)

*Please note that Cheeky Houz only accept payment made to Maybank and Public Bank. Payment details will be provided via order confirmation sent.

Paypal (For Singapore Customers)

*Please notify Cheeky Houz via (I) Email, (II) Facebook PM (III) Whatsapp upon payment made by providing the below details:

Order No:
Your Name:
Payment Amount & Name of Bank:
Date and Time of Bank-in:
Payment Description:

*Cheeky Houz shall notify you as soon as practical with payment confirmation upon payment received.

*Order(s) will be processed as soon as practical upon confirmation of payment.

*Please note that Cheeky Houz will only reserved an order for and up to 48 hours from the time order confirmation sent. Cheeky Houz has the discretion to cancel the order and release any items to other customers if payment is not made within 48 hours and/ or there shall be no update and/or reply from you within 24 hours.

*No cancellation, change of product, color and/or sizes is allowed after an order is paid.

Except in relation to our contractual obligations to supply goods/items following acceptance of orders placed with us, Cheeky Houz will not be liable in contract, tort, negligence or otherwise for any loss or damage whatsoever in any way connected with your use of the online websites manage by the financiers/ Paypal.

♥SHIPPING♥

*Shipping will be done through PosLaju Malaysia. Please note that prices quoted are exclusive of shipping fees and it will be borne by customer. Please refer below for shipping fees.

*Shipping Fees

For Malaysia Customers:

Goods below 0.5KG

RM7 (West Malaysia)
RM12 (East Malaysia)

For Singapore customers, please drop us an (I) Email, (II) Facebook PM or (III) Whatsapp message for further inquiry.

**Please note that for any order that exceeded 0.5KG in weight will incur additional postage charges depending on the final weight.

* Order shall be shipped within or around 3 business days after payment confirmed received. You shall ensure that you are ready for safe receipt of the item without undue delay and at any time reasonably specified by us. We will notify you as soon as practicable if there shall be any delay due to unforeseen circumstances.

As we work so quickly to process and ship your order that it is not possible for us to change your order once it has been placed and confirmed. This includes not being able to change the delivery address.

* Cheeky Houz shall not be liable to you for any losses, liabilities, costs damages and/or loss arising out of late delivery and/or mishandling during delivery by the third party consignor.

♥RETURNS AND EXCHANGES POLICY♥

* All sales are final. Cheeky Houz has a NO REFUND and NO EXCHANGE policy.

We take great pride in our reputation for quality and we shall go through defects checking before shipping out the item(s).

* Please notify us if we delivered the wrong item(s) to you within 2 days from the date of receipt. All returns will be reviewed first by Cheeky Houz and we reserve the right to perform remedies including:the return shipping cost . Definitions of wrong item(s) are (I) wrong size, (II) wrong color, or (III) wrong product, compared to what is stated on order confirmation sent.

The goods/items you return must be in new and unworn condition with all the original packaging and garment tags still attached. We do not accept any item with any indication that it has been used. In such cases, the good/item will be returned to you.

** Kindly note that the tone of colors of the items displayed online might be slightly different compared to actual item depending on your screen monitor or resolution settings. We would not entertain request of return and exchange due to tone of color different.

* Kindly note that there may be 1-2cm differences in measurements depending on how the item is measured and workmanship. We would not entertain request of return and exchange due to measurement differences.

* Kindly ensure you are comfortable and agreeable with all the above before you place an order with us to avoid any unwanted after sale dispute.

♥PRE ORDER ITEMS♥

*Certain items are opened for pre order.

For those who expect immediate delivery of item or who cannot accommodate the time line for delivery, we advise you not to place your order to avoid any frustration.

* Please take note that ETA (Estimated Time/ Date of Arrival) for a Pre-Order item could be ranging from 2 - 6 weeks. Cheeky Houz shall inform / keep you updated from time to time if there shall be any further delay of shipment due to any unforeseen circumstances.
Web site http://www.cheekyhouz.com
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