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About At we want to make your life easier and less complicated. This is the ideal of the company and all its employees.
Description Prepaid24 is not only a payment platform,making online purchases easier and safer for every South African! At Prepaid24 a very high premium is placed on client satisfaction.

To us it's really all about people, and in striving to provide "first world" client service in a country where the infrastructure is not necessarily first world, we know that open, honest and timeous communication with clients is crucial!!!

We have passionate and caring support centre staff, who are on duty from 7 a.m. until 10 p.m. on weekdays and 7 a.m. to 9 p.m. on Saturdays and 9 a.m. to 9 p.m. on Sundays and public holidays. They can be reached through the Live Online Support button on the website as well as through the Help button on this Facebook page

All of them are sold out to our dream of enhancing the quality of life of South Africans through providing our uncomplicated and safe service, all day, every day.
Mission Our dream is:

“To positively enhance the quality of life for everybody that we come into contact with.”

We can almost hear you ask, how will you achieve that? This is how:
o Servicing each client in a personal, caring and respectful l manner through a well-equipped, well manned support centre;
o Keeping our clients informed through open and honest communication about factors that influence their relationship with us - on the various platforms ;
o Being on the forefront of innovation when it comes to affordable, easy to use solutions and embracing change when required to, for the benefit of all;
o Conducting all our business with integrity and holding ourselves accountable;
o Remaining humble and trustworthy;
o Being a preferred employer by fostering positive team and family spirit within the working environment, with healthy humour and fun

If you have any suggestions on how we can further enhance our prepaid electricity online service please contact us through our support pages at
Overview We are not a company driven by Mission and Vision but rather by the IDEAL of Positively enhancing the quality of live for everyone who we come into contact with and the underlying values that we embrace.

We value and embrace:

- Open, honest communication and relationships

- Caring and respectful friendliness

-Humbleness and Trustworthiness

- Fostering positive team and family spirit

- Passion and determination

- Innovative change

- Accountability and reliability

- Integrity and transparency

- Good stewardship

- Healthy humour and fun

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